Add your store’s product weights and dimensions on BigCommerce
It is mandatory for your products’ weights to be uploaded on BigCommerce so that appropriate packages can be allocated for shipping. Please note that the weight attribute values are entered into your BigCommerce store, so you have full access and control for this data at all times. ShipBlink simply queries and uses these values to pass forward to the carriers to fetch box sizes and shipping rates from carier.
💡 Additional Note
The units for your product dimensions and weights can be configured in the Store Settings section as per your preference.